We typically respond within 24-48 hours during business days.
Quick Links
Frequently Asked Questions
How do I upload my resume?
Tap the "Upload Resume" button on the home screen and select a PDF file from your device. We'll automatically extract the text and parse your resume information.
Why can't I fetch jobs from LinkedIn or Indeed?
LinkedIn, Indeed, and ZipRecruiter block automated fetching. Instead, copy the entire job page content (Select All → Copy) and paste it in the "Paste" tab. Our AI will extract the job details automatically.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your iPhone, find ReadyRez, and tap "Cancel Subscription." You'll continue to have access until the end of your current billing period.
How do I request a refund?
All purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID. Find the ReadyRez purchase and select "Request a Refund."
How do I delete my account and data?
To delete your account and all associated data, please email us at support@readyrez.app with the subject "Account Deletion Request." We'll process your request within 30 days.
Is my resume data secure?
Yes. All data is encrypted in transit using HTTPS/TLS. Your resume data is stored securely and protected by row-level security policies ensuring only you can access your data. We never sell or share your personal information with third parties for marketing purposes. See our Privacy Policy for details.